This Privacy Policy explains how 92apk collects, stores, uses, and protects the personal data of every player who registers or interacts with the 92apk platform. Your privacy is treated as a core obligation — not an afterthought — and this document sets out exactly how we honour that commitment to players across Pakistan.
Please read this Privacy Policy carefully. By registering on the 92apk platform or continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you disagree with any part of this Policy, you should discontinue use of the 92apk platform.
This Privacy Policy ("Policy") applies to all personal data collected, processed, and stored by 92apk ("the Company", "we", "us", "our") in connection with the operation of the 92apk online gaming platform accessible at 92apk.pro, including all associated subdomains, mobile applications, and related services.
This Policy applies to all individuals who interact with the 92apk platform, including registered players, applicants for account registration, visitors who browse the platform without registering, and any individual who contacts 92apk through customer support channels.
This Policy should be read alongside the 92apk Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference and govern your overall relationship with the 92apk platform.
92apk acts as the data controller in respect of all personal data collected through the 92apk platform. As data controller, 92apk determines the purposes and means of processing your personal data and is responsible for ensuring that all processing activities comply with applicable data protection legislation and international gaming regulatory requirements.
Any questions, requests, or complaints relating to the processing of your personal data should be directed to the 92apk Data Protection team via the contact details set out in Section 16 of this Policy.
92apk collects personal data that is necessary for the provision of its gaming services, fulfilment of regulatory obligations, fraud prevention, and the improvement of platform performance. The categories of personal data we collect include:
| Category | Examples | Mandatory |
|---|---|---|
| Identity Data | Full legal name, date of birth, national identity details, CNIC number where required for verification | Yes |
| Contact Data | Pakistani mobile number, email address, city of residence (e.g. Karachi, Lahore, Islamabad, Faisalabad) | Yes |
| Financial Data | JazzCash account number, EasyPaisa wallet, HBL/UBL/Meezan Bank account details, USDT TRC20 wallet address, transaction histories | Yes |
| Technical Data | IP address, device identifiers, browser type, operating system, session timestamps, geolocation data | Automatic |
| Usage Data | Pages visited, games played, bets placed, wagering patterns, session durations, bonus activity | Automatic |
| Communications Data | Live chat transcripts, support emails, complaint records, feedback submissions | Where applicable |
| Verification Documents | Government-issued ID scans, proof of address documents, payment method ownership evidence | On request |
We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or medical records unless strictly required to fulfil a specific responsible gaming obligation such as processing a self-exclusion request supported by medical documentation.
92apk collects personal data through the following primary channels:
92apk processes personal data for the following specific purposes:
92apk processes your personal data on the following legal bases:
92apk does not sell your personal data to third parties. We share personal data only in the following circumstances and only to the extent necessary for the specific purpose:
No Third-Party Marketing: 92apk will never share, sell, or rent your personal data to third-party marketing companies or data brokers for the purpose of sending you unsolicited commercial communications from other organisations.
92apk retains personal data only for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, and licence obligations. The following indicative retention periods apply:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with 92apk's data deletion procedures.
92apk implements appropriate technical and organisational security measures proportionate to the risk presented by the processing of your personal data. These measures include:
Your Responsibility: You play an important role in keeping your account secure. Never share your 92apk password with anyone. Use a strong, unique password for your account. Enable two-factor authentication where available. Contact 92apk support immediately if you suspect your account has been compromised.
92apk uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session, analyse platform performance, and — where consented — deliver relevant promotional content. The categories of cookies used on 92apk are as follows:
You may manage your cookie preferences through the cookie settings panel available on the 92apk platform. Withdrawing consent for non-essential cookies will not affect the core functionality of your account or your ability to place bets and access games.
Subject to applicable law and the specific circumstances of your request, you have the following rights in relation to the personal data 92apk holds about you. To exercise any of these rights, please contact 92apk using the details in Section 16.
92apk strictly enforces a minimum age of 21 years for all registered players. The 92apk platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 21. If 92apk becomes aware that personal data has been collected from an individual who is under 21, that account will be immediately suspended, all associated data will be isolated, any real-money balance will be returned following identity verification, and the data will be deleted in accordance with our data retention procedures.
Parents and guardians are encouraged to use parental control software and content filtering tools to restrict underage access to online gaming platforms. If you believe a minor has created an account on 92apk using false information, please contact our support team immediately so that the matter can be investigated and resolved.
Age Verification: 92apk conducts mandatory age verification checks on all new accounts and may request supporting documentation — such as a CNIC or passport — at any point during the account lifecycle. Accounts that fail to complete age verification will not be permitted to deposit, play, or withdraw.
With your explicit consent given during registration or account management, 92apk may send you promotional communications including bonus offers, reload promotions, PSL cricket betting specials, new game announcements, and platform updates via SMS to your registered Pakistani mobile number and email to your registered email address.
You may withdraw your consent to receive marketing communications at any time by:
Please allow up to five (5) business days for your opt-out preference to be fully applied across all communication channels. Withdrawal of marketing consent does not affect the delivery of transactional communications such as deposit confirmations, withdrawal notifications, and security alerts, which are essential to the operation of your account.
Self-excluded players: Any player who has activated a self-exclusion or cooling-off period on their 92apk account will be automatically removed from all marketing communication lists for the full duration of their restriction. 92apk will not send any promotional content to self-excluded players.
As a globally licensed gaming operator, 92apk may transfer personal data to, and process personal data in, countries outside Pakistan in connection with the provision of its services. Such transfers may occur in relation to our gaming licence authority, international KYC verification partners, fraud prevention providers, and game software suppliers.
Where personal data is transferred internationally, 92apk ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy. These safeguards may include contractual data processing agreements with relevant third parties, adequacy decisions from recognised data protection authorities, and standard contractual clauses approved for international data transfers.
By using the 92apk platform and accepting this Privacy Policy, you consent to the international transfer of your personal data in accordance with this section.
92apk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our gaming licence requirements. Where changes are material, 92apk will notify registered players via email to their registered address or through an in-platform notification at least seven (7) days before the updated Policy takes effect.
The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. Your continued use of the 92apk platform following publication of an updated Policy constitutes your acceptance of the revised terms. It is your responsibility to review this Policy periodically and to remain informed of any updates.
To exercise any of your data rights, raise a privacy concern, or make a formal complaint regarding 92apk's data processing practices, please contact our Data Protection team through the following channels:
92apk will acknowledge all data rights requests and privacy complaints within 72 hours of receipt and will provide a full substantive response within thirty (30) calendar days. Where a request is complex or involves a high volume of data, we may extend this period by a further thirty (30) days with prior notification to you explaining the reason for the extension.
If you are not satisfied with 92apk's response to your complaint, you may escalate the matter to the data protection supervisory authority designated under our applicable gaming licence jurisdiction.
Data Rights
Under applicable data protection frameworks, every 92apk player holds the following rights over their personal data. Contact our support team to exercise any of these at no charge.
You may request a full copy of all personal data 92apk holds about you at any time. We will provide this in a clear, readable format within thirty (30) days of your verified request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Updates to core identity data may require supporting documentation.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under gaming and AML regulations.
You may request that we restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
Where processing is based on consent or contract, you may request that we provide your personal data in a structured, commonly used, machine-readable format for transfer to another controller.
You have the right to object to processing based on legitimate interests, including direct marketing. Where you object to marketing, we will cease processing for that purpose immediately upon receipt of your request.
How We Protect You
92apk's data security architecture is built around one principle — your personal and financial data stays safe, always.
Every page on 92apk — login, deposit, withdrawal, and game — is protected by 256-bit SSL/TLS encryption. All data in transit is fully encrypted and unreadable to any third party intercepting the connection.
Personal data stored in 92apk's infrastructure is encrypted at rest. Financial records, identity documents, and transaction histories are held in isolated, access-controlled environments with strict logging of all access events.
Every 92apk account undergoes mandatory KYC verification. This protects genuine players by ensuring the platform remains free from fraudulent accounts, stolen identities, and underage registrations.
92apk commissions independent penetration testing and security audits on a regular basis. Identified vulnerabilities are remediated on a priority basis before they can present any risk to player data or accounts.
In the unlikely event of a personal data breach that poses a risk to your rights, 92apk will notify affected players promptly and transparently, with clear guidance on protective actions you should take.
All 92apk staff with access to personal data complete mandatory data protection training. Access to player data is strictly need-to-know, and all access events are logged and reviewed by our security team.
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